About Us


Finding Information

Ombuds Contact Information

Lanai Greenhalgh, MS, MA, LCSW
Director, Office of the Ombuds and Employee Assistance Program
General Services Building, Suite 316
(970) 491-1527
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Employee Assistance Program

What is the EAP?

The Employee Assistance Program (EAP) is a no-cost, confidential assistance program to help address the personal issues faced by employees and their dependents. This service, staffed by experienced clinicians, is available by phone 24 hours a day, seven days a week. A Guidance Consultant will refer employees to a local, licensed psychotherapist or to resources in the community.

Who is CSU's EAP provider?

ComPsych Guidance Resources
(800) 497-9133
TDD: (800) 697-0353

ComPsych Guidance Resources was founded in 1984 and is the world's largest provider of employee assistance programs and is the leading provider of fully integrated EAP, behavioral health, work-life, wellness and crisis intervention services under the Guidance Resources brand. ComPsych provides services to more than 23 million individuals and 6,000 organizations throughout the US and 92 countries.

Who is the Local Campus Contact?

CSU's campus contact is Lanai Greenhalgh, MS, MA, LCSW. Lanai provides services such as in-person crisis assessments, assistance in locating local resources, assistance with work-related issues and problems, specialized trainings, and traumatic event debriefing for individuals and departments who have experienced a crisis or loss. She is located in the General Services Building, Suite 316 and can be reached by phone at (970) 491-1527 or by email Lanai.Greenhalgh@ColoState.EDU.

What type of EAP benefits are available?

All CSU employees and dependents are allowed up to six free sessions per family member, per problem area, per year. Contact Compsych at 1 (800) 497-9133 24 hours a day / 7 days a week or visit their website address at www.guidanceresources.com. First-time users must create an account (when prompted, enter CSU's Company ID: CSUEAP).

Confidential Consultation on Personal Issues

Employees will be referred to an experienced clinician in the community for personal concerns, such as:

  • Relationship conflicts
  • Problems with children
  • Substance abuse
  • Stress, anxiety or depression, grief, and loss
  • Job pressures

Legal Information and Resources

When a legal issue arises, attorneys are available to provide confidential support with practical, understandable information and assistance. If an employee requires representation, he/she can be referred to a qualified attorney for a free 30 minute consultation and a 25% reduction in customary legal fees thereafter. Legal issues may include:

  • Divorce and family law
  • Debt obligations / bankruptcy
  • Landlord and tenant issues
  • Real estate transactions

Financial Information, Resources and Tools

Financial issues can arise at any time, from dealing with debt to saving for college. Various tools and resources are available to address financial concerns such as:

  • Getting out of debt
  • Retirement planning
  • Credit card or loan problems
  • Saving for college
  • Tax questions
  • Estate planning